Sunday, December 5, 2010

Broadband SERIOUS Incident Report : : 14 MUXES IN ABERYSTWYTH AREA : LOSS OF SERVICE : Reference 33996 : Issue 3 :

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  BT Wholesale - Broadband SERIOUS Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 33996   Issue : 3  
  Detected Date: 05/12/2010   Detected Time: 17:46  
  Start Date: 05/12/2010   Start Time: 17:39  
  Anticipated Clear Date: 05/12/2010   Anticipated Clear Time: 23:45  
     
  Incident Headline: : 14 MUXES IN ABERYSTWYTH AREA : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.

Latest Update:

An Engineer has been tasked to site.

Further updates will be provided as soon as possible.
 
  Dialling Codes Affected:
0123901348014070157001646
01834019700197401570
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 05/12/2010 20:09

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