Broadband Incident Report : WESTERHAM MUX 101 : DEGRADED SERVICE : Reference 34119 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	34119		Issue :	FINAL
	Detected Date:	07/12/2010		Detected Time:	03:26
	Start Date:	07/12/2010		Start Time:	03:26
	Actual Clear Date:	07/12/2010		Actual Clear Time:	04:09
	Incident Headline:	WESTERHAM MUX 101 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a power cycle. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01959

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System Time Stamp: 07/12/2010 05:47