Saturday, December 11, 2010

Broadband Incident Report : BARNINGHAM DSL 101,STILLINGTON MDSL 101 & SEDGEFIELD MSAN 301 : DEGRADED SERVICE : Reference 34623 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 34623   Issue : FINAL  
  Detected Date: 11/12/2010   Detected Time: 16:43  
  Start Date: 11/12/2010   Start Time: 16:34  
  Actual Clear Date: 11/12/2010   Actual Clear Time: 16:41  
     
  Incident Headline: BARNINGHAM DSL 101,STILLINGTON MDSL 101 & SEDGEFIELD MSAN 301 : DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experiencied a degradation of Broadband Service.  
  Progress Details: Service has been restored by completing a
Card Reseat
This issue may have been due to
an Equipment Failure
BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
0174001833
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 11/12/2010 17:40

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