Broadband Incident Report : ERX9 SHEFFIELD2 : LOSS OF SERVICE : Reference 34126 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	34126		Issue :	FINAL
	Detected Date:	07/12/2010		Detected Time:	06:24
	Start Date:	07/12/2010		Start Time:	06:19
	Actual Clear Date:	07/12/2010		Actual Clear Time:	06:40
	Incident Headline:	ERX9 SHEFFIELD2 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a reroute. This issue may have been due to an equipment failure. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 07/12/2010 07:00