Thursday, January 27, 2011

Broadband Incident Report : DYMOCK MUX 101 : LOSS OF SERVICE : Reference 3031 : Issue 2 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 3031   Issue : 2  
  Detected Date: 27/01/2011   Detected Time: 07:58  
  Start Date: 27/01/2011   Start Time: 07:51  
  Anticipated Clear Date: 27/01/2011   Anticipated Clear Time: 11:00  
     
  Incident Headline: DYMOCK MUX 101 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:

An Engineer has been tasked to site.
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Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01531
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 27/01/2011 09:08

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