Broadband Incident Report : DYMOCK MUX 101 : LOSS OF SERVICE : Reference 3031 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	3031		Issue :	FINAL
	Detected Date:	27/01/2011		Detected Time:	07:58
	Start Date:	27/01/2011		Start Time:	07:51
	Actual Clear Date:	27/01/2011		Actual Clear Time:	09:35
	Incident Headline:	DYMOCK MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Reseat. This issue may have been due to an Equipment Failure. ----------------------------------- BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01531

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Incident Manager - Automatic Mailer.
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System Time Stamp: 27/01/2011 09:50