Thursday, January 27, 2011

Broadband Incident Report : : MANCHESTER ATM NODE 13226 : PARTIAL LOSS OF SERVICE : Reference 3133 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 3133   Issue : 1  
  Detected Date: 27/01/2011   Detected Time: 18:20  
  Start Date: 27/01/2011   Start Time: 18:00  
  Anticipated Clear Date: 27/01/2011   Anticipated Clear Time: 20:00  
     
  Incident Headline: : MANCHESTER ATM NODE 13226 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.

For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above.

http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
 
  Progress Details: Engineers are making progress towards full restoration of Service.

It is likely your Broadband End Users are experiencing one or more of the following:
Throughput related issues
Intermittent loss of synchronisation
Packet loss

Further updates will be provided as soon as possible.
 
  Dialling Codes Affected:
0120401244012480125401257
0127001282014220148401492
0151280151340151420152401584
016121016122016123016127016128
016143016144016161016168016190
016194016198016910170601729
0176601772017820182401827
01845018890192501942To Fo
01845018890192501942
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 27/01/2011 18:58

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