Tuesday, January 25, 2011

Broadband Incident Report : : MELKSHAM MUX 101 : DEGRADED SERVICE. : Reference 2867 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 2867   Issue : FINAL  
  Detected Date: 25/01/2011   Detected Time: 15:54  
  Start Date: 25/01/2011   Start Time: 15:11  
  Actual Clear Date: 25/01/2011   Actual Clear Time: 18:10  
     
  Incident Headline: : MELKSHAM MUX 101 : DEGRADED SERVICE.  
     
  Incident Details: Some of your Broadband End Users may have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a
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Re-configuration which was due to equipment failure
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BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01225
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 25/01/2011 18:24

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