Broadband Incident Report : GREAT WENHAM MUX 101 : DEGRADED SERVICE : Reference 2956 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	2956		Issue :	FINAL
	Detected Date:	26/01/2011		Detected Time:	15:17
	Start Date:	26/01/2011		Start Time:	15:14
	Actual Clear Date:	26/01/2011		Actual Clear Time:	16:22
	Incident Headline:	GREAT WENHAM MUX 101 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may have experiencied a degradation of Broadband Service.
	Progress Details:	Service has been restored by completing a reconfiguration. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01473

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System Time Stamp: 26/01/2011 17:29