Broadband Incident Report : : 5 MUXES IN YORK AREA : LOSS OF SERVICE : Reference 9002 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	9002		Issue :	FINAL
	Detected Date:	10/03/2014		Detected Time:	23:39
	Start Date:	10/03/2014		Start Time:	23:36
	Actual Clear Date:	11/03/2014		Actual Clear Time:	21:45
	Incident Headline:	: 5 MUXES IN YORK AREA : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service fully restored at 21:45 after the circuits were re-routed onto spare fibres. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01751 01947
	Duration:	0 days 22 hours 09 minutes

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