Broadband Incident Report : : EDINBURGH NODE 12035 : PARTIAL LOSS OF SERVICE : Reference 9406 : Issue 1 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	9406		Issue :	1
	Detected Date:	13/03/2014		Detected Time:	19:58
	Start Date:	13/03/2014		Start Time:	19:58
	Anticipated Clear Date:	14/03/2014		Anticipated Clear Time:	01:00
	Next Update Date:	13/03/2014		Next Update Time:	21:30
	Incident Headline:	: EDINBURGH NODE 12035 : PARTIAL LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service. For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above. http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
	Progress Details:	Completing initial diagnostics. Root cause and estimated time of repair are not known at present. Next update will be issued upon service restoration unless there should be a significant development.
	Dialling Codes Affected:	01224 01236 01292 01333 01343 01358 01360 01388 01408 014155 014163 01471 01479 01501 01540 01546 01577 01595 01620 01651 01674 01835 01851 019137 019141 019143 019152 01947 0282582 0287083 0288952 0289035 0289042 0289059

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.