Broadband Incident Report : MULTIPLE MUXES IN CHESTER AREA : LOSS OF SERVICE : Reference 9259 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	9259		Issue :	FINAL
	Detected Date:	12/03/2014		Detected Time:	21:34
	Start Date:	12/03/2014		Start Time:	21:27
	Actual Clear Date:	12/03/2014		Actual Clear Time:	21:48
	Incident Headline:	MULTIPLE MUXES IN CHESTER AREA : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service fully restored at 21:48 after remote restore actions were performed. Headline and customer impact amended. Loss of internet services for {2722} Broadband end users. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01244 01352 01691 01829
	Duration:	0 days 00 hours 21 minutes

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