Thursday, March 13, 2014

Broadband Incident Report : : EDINBURGH NODE 12035 : PARTIAL LOSS OF SERVICE : Reference 9406 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 9406   Issue : FINAL  
  Detected Date: 13/03/2014   Detected Time: 19:58  
  Start Date: 13/03/2014   Start Time: 19:58  
  Actual Clear Date: 13/03/2014   Actual Clear Time: 20:47  
     
  Incident Headline: : EDINBURGH NODE 12035 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: Service fully restored at 20:40 after a hardware change at Edinburgh. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0122401236012920133301343
01358013600138801408014155
01416301471014790150101540
0154601577015950162001651
016740183501851019137019141
0191430191520194702825820287083
0288952028903502890420289059
 
  Duration: 0 days 00 hours 49 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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