Broadband Incident Report : : MELLIS MSAN 301 : LOSS OF SERVICE : Reference 9612 : Issue 2 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	9612		Issue :	2
	Detected Date:	15/03/2014		Detected Time:	15:42
	Start Date:	15/03/2014		Start Time:	15:42
	Anticipated Clear Date:	15/03/2014		Anticipated Clear Time:	20:00
	Next Update Date:	15/03/2014		Next Update Time:	18:00
	Incident Headline:	: MELLIS MSAN 301 : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	Engineer en route to site and is expected to arrive for 17:00. Spares order is due for delivery at 19:40. No transmission issues found. Next update will be issued once the engineer has completed his investigations or sooner should there be a significant development
	Dialling Codes Affected:	01379

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.