Broadband Incident Report : : LONDON KINGSTON SOUTH WEST SSC : LOSS OF SERVICE : Reference 49311 : Issue 2 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	49311		Issue :	2
	Detected Date:	18/12/2014		Detected Time:	18:36
	Start Date:	18/12/2014		Start Time:	18:36
	Anticipated Clear Date:	18/12/2014		Anticipated Clear Time:	20:35
	Next Update Date:	18/12/2014		Next Update Time:	19:45
	Incident Headline:	: LONDON KINGSTON SOUTH WEST SSC : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	We are awaiting confirmation from all Operations teams but we have been advised service has restored . We are currently awaiting the cause and clear details for this incident. Next update will be issued upon full confirmation of service restoration and cause.
	Dialling Codes Affected:

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.