Wednesday, November 28, 2007

Broadband Incident Report : BROADBAND PROVISIONING SYSTEM : MULTIPLE REGRADE FAILURES : Reference 29680 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 29680   Issue : 1  
  Detected Date: 28/11/2007   Detected Time: 14:20  
  Start Date: 28/11/2007   Start Time: 14:00  
  Anticipated Clear Date: 28/11/2007   Anticipated Clear Time: 16:00  
     
  Incident Headline: BROADBAND PROVISIONING SYSTEM : MULTIPLE REGRADE FAILURES  
     
  Incident Details: Some of your Broadband End-Users may be experiencing a loss or degradation of Service.

 
  Progress Details: Engineers are making progress towards full restoration of Service.

Due to the nature of this incident we are currently unable to identify any affected End Users.
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Further updates will be provided as soon as possible.


 
  Dialling Codes Affected:
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 28/11/2007 14:28

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