Tuesday, November 27, 2007

Broadband Incident Report : ELEMENT MANAGER BLALCNG2 : LOSS OF SERVICE : Reference 29572 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 29572   Issue : 1  
  Detected Date: 27/11/2007   Detected Time: 14:44  
  Start Date: 27/11/2007   Start Time: 14:44  
  Anticipated Clear Date: 27/11/2007   Anticipated Clear Time: 16:44  
     
  Incident Headline: ELEMENT MANAGER BLALCNG2 : LOSS OF SERVICE  
     
  Incident Details: We are currently seeing alarms and receiving fault reports Engineers are investigating.
At this point we are unable to identify which End Users have been affected by this possible Incident.
As soon as further information is available we will update you.

 
  Progress Details: Engineers are making progress towards full restoration of Service.

Due to the nature of this incident we are currently unable to identify any affected End Users.
Further updates will be provided as soon as possible.


 
  Dialling Codes Affected:
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 27/11/2007 14:58

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