Thursday, November 29, 2007

Broadband Incident Report : : HENHAM MUX 101 & 102 : LOSS OF SERVICE : Reference 29744 : Issue 7 :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 29744   Issue : 7  
  Detected Date: 29/11/2007   Detected Time: 10:22  
  Start Date: 29/11/2007   Start Time: 10:20  
  Anticipated Clear Date: 29/11/2007   Anticipated Clear Time: 18:07  
     
  Incident Headline: : HENHAM MUX 101 & 102 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may be experiencing a loss of ADSL Service on the following DSLAMs FNM_DSL_102 FNM-ADSL-101





 
  Progress Details: BT is making progress towards full restoration of Service.

Latest Update:

A Precision Testing Officer is now on site.

Further updates will be provided as soon as possible.
 
  Dialling Codes Affected:
01279
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 29/11/2007 17:12

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