Monday, November 26, 2007

Broadband Incident Report : : LOSS OF 7 MUXES IN BRAUNTON AREA : LOSS OF SERVICE : Reference 29483 : Issue 2 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 29483   Issue : 2  
  Detected Date: 26/11/2007   Detected Time: 21:25  
  Start Date: 26/11/2007   Start Time: 21:25  
  Anticipated Clear Date: 26/11/2007   Anticipated Clear Time: 23:25  
     
  Incident Headline: : LOSS OF 7 MUXES IN BRAUNTON AREA : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may be experiencing a loss of ADSL Service.




 
  Progress Details: BT is making progress towards full restoration of Service.

Latest Update:


Operational teams are completing diagnostics, as we suspect this maybe due to a cable failure.

Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
01271
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 26/11/2007 22:41

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