Broadband Incident Report : : HENHAM MUX 101 & 102 : LOSS OF SERVICE : Reference 29744 : Issue 10 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	29744		Issue :	10
	Detected Date:	29/11/2007		Detected Time:	10:22
	Start Date:	29/11/2007		Start Time:	10:20
	Anticipated Clear Date:	30/11/2007		Anticipated Clear Time:	10:55
	Incident Headline:	: HENHAM MUX 101 & 102 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	BT is making progress towards full restoration of Service. Traffic lights are required on site for safety precautions before commencing with the fault, further updates will be available as soon as possible.
	Dialling Codes Affected:	01279

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 30/11/2007 09:58