Broadband Incident Report : ELEMENT MANAGER BLALCNG2 : LOSS OF SERVICE : Reference 29572 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	29572		Issue :	FINAL
	Detected Date:	27/11/2007		Detected Time:	14:44
	Start Date:	27/11/2007		Start Time:	14:44
	Actual Clear Date:	27/11/2007		Actual Clear Time:	15:35
	Incident Headline:	ELEMENT MANAGER BLALCNG2 : LOSS OF SERVICE
	Incident Details:	We are currently seeing alarms and receiving fault reports. Engineers are investigating. At this point we are unable to identify which End Users have been affected by this possible Incident. As soon as further information is available we will update you.
	Progress Details:	Service has been restored by completing a Reboot of Software BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:

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System Time Stamp: 27/11/2007 15:43