Friday, November 30, 2007

Broadband Incident Report : HENHAM MUX 101 & 102 : LOSS OF SERVICE : Reference 29744 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 29744   Issue : FINAL  
  Detected Date: 29/11/2007   Detected Time: 10:22  
  Start Date: 29/11/2007   Start Time: 10:20  
  Actual Clear Date: 30/11/2007   Actual Clear Time: 17:35  
     
  Incident Headline: HENHAM MUX 101 & 102 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced slow throughput.


 
  Progress Details: Service has been restored by completing a cble change

This issue may have been due to

a Cable Fault

BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
01279
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 30/11/2007 19:12

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