Saturday, August 30, 2008

Broadband Incident Report : 8 MUX IN ABERDEEN AREA : LOSS OF SERVICE : Reference 21024 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 21024   Issue : FINAL  
  Detected Date: 30/08/2008   Detected Time: 10:17  
  Start Date: 30/08/2008   Start Time: 09:58  
  Actual Clear Date: 30/08/2008   Actual Clear Time: 18:44  
     
  Incident Headline: 8 MUX IN ABERDEEN AREA : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may be experiencing a loss of ADSL Service on the following DSLAMs FFM DSL 101, FFM DSL 102, ZJJ DSL 101, IBM DSL 101, BDS DSL 102, CPO MSAN 301 KYY MSAN 301 and GKT-MSAN-301






 
  Progress Details: Service has been restored by completing a

Cable repair/re-route

This issue may have been due to

a Cable Fault


BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
01224012410173801975
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 30/08/2008 22:00

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