Thursday, August 28, 2008

Broadband Incident Report : : CHANDLERS FORD MUX 1 : LOSS OF SERVICE : Reference 20865 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 20865   Issue : FINAL  
  Detected Date: 28/08/2008   Detected Time: 14:44  
  Start Date: 28/08/2008   Start Time: 14:42  
  Actual Clear Date: 28/08/2008   Actual Clear Time: 15:40  
     
  Incident Headline: : CHANDLERS FORD MUX 1 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced slow throughput.


 
  Progress Details: Service has been restored by completing a

Card Change

This issue may have been due to

an Equipment Failure

BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
02380250238026023802702380360238046
0238057023809002380270238036
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 28/08/2008 15:58

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