Saturday, August 30, 2008

Broadband Incident Report : EDGE ROUTE SWITCH 19 BIRMINGHAM 4 : PARTIAL LOSS OF SERVICE : Reference 21046 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 21046   Issue : 1  
  Detected Date: 30/08/2008   Detected Time: 15:38  
  Start Date: 30/08/2008   Start Time: 15:37  
  Anticipated Clear Date: 30/08/2008   Anticipated Clear Time: 17:37  
     
  Incident Headline: EDGE ROUTE SWITCH 19 BIRMINGHAM 4 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss or degradation of ADSL Service.

It is possible that this disruption may not affect all end users.

 
  Progress Details: Engineers are making progress towards full restoration of Service.

Details of affected end users can be found on Broadband Customer Reporting.
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Further updates will be provided as soon as possible.


 
  Dialling Codes Affected:
0121520121530121550126701291
0138601495015430155001558
0160001633017850178901792
0187401994029208002920850292086
02920880199402920800292085
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 30/08/2008 16:02

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