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BT Wholesale - Broadband Incident Report | ||||||||||||||||||||||||||||||
Please read the following incident report as it could have an impact on some of your end users | ||||||||||||||||||||||||||||||
BT Incident Reference: | 21046 | Issue : | 1 | |||||||||||||||||||||||||||
Detected Date: | 30/08/2008 | Detected Time: | 15:38 | |||||||||||||||||||||||||||
Start Date: | 30/08/2008 | Start Time: | 15:37 | |||||||||||||||||||||||||||
Anticipated Clear Date: | 30/08/2008 | Anticipated Clear Time: | 17:37 | |||||||||||||||||||||||||||
Incident Headline: | EDGE ROUTE SWITCH 19 BIRMINGHAM 4 : PARTIAL LOSS OF SERVICE | |||||||||||||||||||||||||||||
Incident Details: | At the moment some of your Broadband End Users may be experiencing a loss or degradation of ADSL Service. It is possible that this disruption may not affect all end users. | |||||||||||||||||||||||||||||
Progress Details: | Engineers are making progress towards full restoration of Service. Details of affected end users can be found on Broadband Customer Reporting. ----------------------------------- Further updates will be provided as soon as possible. | |||||||||||||||||||||||||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 30/08/2008 16:02
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