Friday, August 29, 2008

Broadband Incident Report : WEST DRAYTON MUX 102 : LOSS OF SERVICE : Reference 20948 : Issue 3 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 20948   Issue : 3  
  Detected Date: 29/08/2008   Detected Time: 12:23  
  Start Date: 29/08/2008   Start Time: 12:20  
  Anticipated Clear Date: 29/08/2008   Anticipated Clear Time: 15:20  
     
  Incident Headline: WEST DRAYTON MUX 102 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may be experiencing a loss of ADSL Service.




 
  Progress Details: BT is making progress towards full restoration of Service.

Latest Update:

A Field Maintenance Officer is completing further diagnostics.


Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
01895
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 29/08/2008 14:21

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