Friday, August 29, 2008

Broadband Incident Report : WEST DRAYTON MUX 102 : LOSS OF SERVICE : Reference 20948 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 20948   Issue : FINAL  
  Detected Date: 29/08/2008   Detected Time: 12:23  
  Start Date: 29/08/2008   Start Time: 12:20  
  Actual Clear Date: 29/08/2008   Actual Clear Time: 16:20  
     
  Incident Headline: WEST DRAYTON MUX 102 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of ADSL Service.




 
  Progress Details: Service has been restored.

This issue may have been due to an Equipment Failure
-----------------------------------

BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
01895
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 29/08/2008 16:33

No comments: