Thursday, September 25, 2008

Broadband Incident Report : : BROADSTONE MUX 101 : PARTIAL LOSS OF SERVICE : Reference 23035 : Issue 3 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 23035   Issue : 3  
  Detected Date: 25/09/2008   Detected Time: 09:51  
  Start Date: 25/09/2008   Start Time: 08:37  
  Anticipated Clear Date: 25/09/2008   Anticipated Clear Time: 12:04  
     
  Incident Headline: : BROADSTONE MUX 101 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.




 
  Progress Details: BT is making progress towards full restoration of Service.
A Field Maintenance Officer is now on site and is changing a card.
Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
01202
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 25/09/2008 11:29

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