Thursday, September 25, 2008

Broadband Incident Report : ST ALBANS MUX 004 : LOSS OF SERVICE : Reference 23001 : Issue 9 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 23001   Issue : 9  
  Detected Date: 24/09/2008   Detected Time: 16:56  
  Start Date: 24/09/2008   Start Time: 16:54  
  Anticipated Clear Date: 25/09/2008   Anticipated Clear Time: 18:30  
     
  Incident Headline: ST ALBANS MUX 004 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may be experiencing a loss of ADSL Service.




 
  Progress Details: BT is making progress towards full restoration of Service.

Latest Update:

Operational teams are completing further diagnostics.
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Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
01727
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 25/09/2008 17:05

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