Broadband Incident Report : : SHERE MUX 101 : LOSS OF SERVICE : Reference 23044 : Issue 3 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	23044		Issue :	3
	Detected Date:	25/09/2008		Detected Time:	11:49
	Start Date:	25/09/2008		Start Time:	11:49
	Anticipated Clear Date:	25/09/2008		Anticipated Clear Time:	14:30
	Incident Headline:	: SHERE MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	BT is making progress towards full restoration of Service. A field maintenance officer is collecting the key to the exchange for access, estimated time to site 14:00. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01483

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System Time Stamp: 25/09/2008 13:10