Tuesday, September 23, 2008

Broadband Incident Report : : COOMBE HILL MUX 101 : LOSS OF SERVICE : Reference 22902 : Issue 3 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 22902   Issue : 3  
  Detected Date: 23/09/2008   Detected Time: 12:45  
  Start Date: 23/09/2008   Start Time: 12:20  
  Anticipated Clear Date: 23/09/2008   Anticipated Clear Time: 14:42  
     
  Incident Headline: : COOMBE HILL MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.




 
  Progress Details: BT is making progress towards full restoration of Service.
A Field Maintenance Officer is now on site.
Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
01242
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 23/09/2008 13:35

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