Broadband Incident Report : : CASTLE DOUGLAS MUX 101 : LOSS OF SERVICE : Reference 22813 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	22813		Issue :	FINAL
	Detected Date:	22/09/2008		Detected Time:	12:22
	Start Date:	22/09/2008		Start Time:	12:05
	Actual Clear Date:	22/09/2008		Actual Clear Time:	14:10
	Incident Headline:	: CASTLE DOUGLAS MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced slow throughput.
	Progress Details:	Service has been restored by completing a Power Cycle. This issue may have been due to an Equipment Failure. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01556

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System Time Stamp: 22/09/2008 14:18