Broadband Incident Report : : BROADSTONE MUX 101 : PARTIAL LOSS OF SERVICE : Reference 23035 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	23035		Issue :	FINAL
	Detected Date:	25/09/2008		Detected Time:	09:51
	Start Date:	25/09/2008		Start Time:	08:37
	Actual Clear Date:	25/09/2008		Actual Clear Time:	11:34
	Incident Headline:	: BROADSTONE MUX 101 : PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	Service has been restored by completing a card change on site. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01202

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System Time Stamp: 25/09/2008 11:59