Saturday, March 21, 2009

Broadband Incident Report : : BIRMINGHAM DSL 101 : LOSS OF SERVICE : Reference 6346 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 6346   Issue : FINAL  
  Detected Date: 21/03/2009   Detected Time: 16:46  
  Start Date: 21/03/2009   Start Time: 16:45  
  Actual Clear Date: 21/03/2009   Actual Clear Time: 18:10  
     
  Incident Headline: : BIRMINGHAM DSL 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a
Card Change
This issue may have been due to

an Equipment Failure
BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
012124012125012145012146012160
012162012168012145012146
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 21/03/2009 21:47

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