Friday, March 20, 2009

Broadband Incident Report : : KINBRACE MUX 001 : LOSS OF SERVICE : Reference 6257 : Issue 2 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 6257   Issue : 2  
  Detected Date: 20/03/2009   Detected Time: 10:00  
  Start Date: 20/03/2009   Start Time: 09:59  
  Anticipated Clear Date: 20/03/2009   Anticipated Clear Time: 13:03  
     
  Incident Headline: : KINBRACE MUX 001 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.

 
  Progress Details: Service has been restored as of 10:03, we are now monitoring for a stability period of 3 hours.
 
  Dialling Codes Affected:
01431
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 20/03/2009 10:13

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