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Incident Manager - Automatic Mailer.
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BT Wholesale - Broadband Incident Report | ||||||
Please read the following incident report as it could have an impact on some of your end users | ||||||
BT Incident Reference: | 6094 | Issue : | FINAL | |||
Detected Date: | 18/03/2009 | Detected Time: | 03:55 | |||
Start Date: | 18/03/2009 | Start Time: | 03:52 | |||
Actual Clear Date: | 18/03/2009 | Actual Clear Time: | 06:10 | |||
Incident Headline: | : REDBACK ROUTER 42B FOR ANDREWS & ARNOLD : LOSS OF RESILIENCE | |||||
Incident Details: | Some of your Broadband End Users will have experiencied a loss of Broadband Service. | |||||
Progress Details: | Service has been restored by completing a SELECT ONE OF THE OPTIONS BELOW ----------------------------------- Card Reseat This issue may have been due to SELECT ONE OF THE OPTIONS BELOW ----------------------------------- a Cable Fault your Power Failure your Planned Works a Data Fault a Denial of Service (DOS) Attack an Equipment Failure a Fibre Fault a Hardware Failure an Internet Virus Third Party Damage a Power Failure ----------------------------------- BT regrets any inconvenience this may have caused. | |||||
Dialling Codes Affected: | | |||||
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Incident Manager - Automatic Mailer.
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System Time Stamp: 18/03/2009 06:47
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