Monday, March 16, 2009

Broadband Incident Report : : ERX14 READING3 : PARTIAL LOSS OF SERVICE : Reference 5701 : Issue 4 :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 5701   Issue : 4  
  Detected Date: 16/03/2009   Detected Time: 13:32  
  Start Date: 16/03/2009   Start Time: 13:32  
  Anticipated Clear Date: 16/03/2009   Anticipated Clear Time: 20:12  
     
  Incident Headline: : ERX14 READING3 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.

 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:

Service has been restored as of 17:06, we are now monitoring for a stability period of 3 hours.

Further updates will be provided as soon as possible.
 
  Dialling Codes Affected:
01249013730167201726To Fo
01249013730167201726
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 16/03/2009 17:15

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