Thursday, March 19, 2009

Broadband Incident Report : : NORTH WEALD MUX 001 : DEGRADED SERVICE : Reference 6186 : Issue 6 :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 6186   Issue : 6  
  Detected Date: 19/03/2009   Detected Time: 11:59  
  Start Date: 19/03/2009   Start Time: 11:59  
  Anticipated Clear Date: 19/03/2009   Anticipated Clear Time: 20:30  
     
  Incident Headline: : NORTH WEALD MUX 001 : DEGRADED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.

 
  Progress Details: BT is making progress towards full restoration of Service.

Latest Update:

Operational teams are carrying out remote diagnostics.

Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01992
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 19/03/2009 19:33

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