Thursday, March 19, 2009

Broadband Incident Report : : NORTH WEALD MUX 001 : DEGRADED SERVICE : Reference 6186 : Issue 4 :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 6186   Issue : 4  
  Detected Date: 19/03/2009   Detected Time: 11:59  
  Start Date: 19/03/2009   Start Time: 11:59  
  Anticipated Clear Date: 19/03/2009   Anticipated Clear Time: 18:58  
     
  Incident Headline: : NORTH WEALD MUX 001 : DEGRADED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.

 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
An Engineer is now on site.

Further updates will be provided as soon as possible.
 
  Dialling Codes Affected:
01992
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 19/03/2009 18:01

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