Tuesday, May 26, 2009

Broadband Incident Report : : ALBERT DOCK MUX 104,DEPTFORD 104,STRATFORD 104 : DEGRADED SERVICE : Reference 13301 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 13301   Issue : 1  
  Detected Date: 26/05/2009   Detected Time: 21:15  
  Start Date: 26/05/2009   Start Time: 21:14  
  Anticipated Clear Date: 27/05/2009   Anticipated Clear Time: 00:14  
     
  Incident Headline: : ALBERT DOCK MUX 104,DEPTFORD 104,STRATFORD 104 : DEGRADED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a degradation of Broadband Service.

For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above.

http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
 
  Progress Details: Engineers are making progress towards full restoration of Service.
Further updates will be provided as soon as possible.
 
  Dialling Codes Affected:
02031830203203020324702032590203288
02070550207168020736602074730207474
02074760207511020754002082210208257
02082650208279020828102083050208320
02084650208469020847302085030208519
02085220208534020853602085550208691
02086920208694020892302089250208926
0208692020869402089230208925
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 26/05/2009 21:29

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