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Incident Manager - Automatic Mailer.
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BT Wholesale - Broadband Incident Report | ||||||||||
Please read the following incident report as it could have an impact on some of your end users | ||||||||||
BT Incident Reference: | 13421 | Issue : | FINAL | |||||||
Detected Date: | 28/05/2009 | Detected Time: | 01:48 | |||||||
Start Date: | 28/05/2009 | Start Time: | 01:45 | |||||||
Actual Clear Date: | 28/05/2009 | Actual Clear Time: | 02:26 | |||||||
Incident Headline: | : MANCHESTER RINGWAY MUX 101 : LOSS OF SERVICE | |||||||||
Incident Details: | Some of your Broadband End Users will have experiencied a loss of Broadband Service. | |||||||||
Progress Details: | Service has been restored by completing a SELECT ONE OF THE OPTIONS BELOW ----------------------------------- Card Reseat This issue may have been due to SELECT ONE OF THE OPTIONS BELOW ----------------------------------- a Cable Fault your Power Failure your Planned Works a Data Fault a Denial of Service (DOS) Attack an Equipment Failure a Fibre Fault a Hardware Failure an Internet Virus Third Party Damage a Power Failure ----------------------------------- BT regrets any inconvenience this may have caused. | |||||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 28/05/2009 02:43
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