Broadband SERIOUS Incident Report : : SOUTH EAST : END USER CONNECTIVITY ISSUES : Reference 13146 : Issue FINAL :

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	BT Wholesale - Broadband SERIOUS Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	13146		Issue :	FINAL
	Detected Date:	24/05/2009		Detected Time:	11:46
	Start Date:	24/05/2009		Start Time:	11:46
	Actual Clear Date:	24/05/2009		Actual Clear Time:	23:30
	Incident Headline:	: SOUTH EAST : END USER CONNECTIVITY ISSUES
	Incident Details:	On [24/05/09 11:46], BT experienced some difficulties with end user connectivity issues. The fault was identified at 24/05/09 11:46. The difficulty was as a result of the complex nature of the fault.
	Progress Details:	Service was restored by 24/05/09 23:30. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:

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System Time Stamp: 25/05/2009 18:14