Sunday, May 24, 2009

Broadband Incident Report : : MANCHESTER RINGWAY MUX 101 & MANCHESTER STEPPING HILL MUX 101: LOSS OF SERVICE : Reference 13122 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 13122   Issue : FINAL  
  Detected Date: 24/05/2009   Detected Time: 02:00  
  Start Date: 24/05/2009   Start Time: 01:25  
  Actual Clear Date: 24/05/2009   Actual Clear Time: 06:09  
     
  Incident Headline: : MANCHESTER RINGWAY MUX 101 & MANCHESTER STEPPING HILL MUX 101: LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a reboot of a card.

This issue may have been due to an equipment failure.

BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
0161016121016128016129016135
016141016145016148016161016166
016190016198016148016161
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 24/05/2009 09:32

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