Thursday, May 28, 2009

Broadband Incident Report : : BETCHWORTH MUX 101 : LOSS OF SERVICE : Reference 13488 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 13488   Issue : FINAL  
  Detected Date: 28/05/2009   Detected Time: 15:30  
  Start Date: 28/05/2009   Start Time: 15:27  
  Actual Clear Date: 28/05/2009   Actual Clear Time: 15:45  
     
  Incident Headline: : BETCHWORTH MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been automatically restored - no reason found for outage
BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01737
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 28/05/2009 19:30

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