Thursday, May 28, 2009

Broadband Incident Report : : VARIOUS MUXS IN MANCHESTER AREA : LOSS OF SERVICE : Reference 13509 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 13509   Issue : FINAL  
  Detected Date: 28/05/2009   Detected Time: 21:30  
  Start Date: 28/05/2009   Start Time: 21:26  
  Actual Clear Date: 28/05/2009   Actual Clear Time: 21:35  
     
  Incident Headline: : VARIOUS MUXS IN MANCHESTER AREA : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a
Card Change

BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
0161016121016122016128016129
016135016136016137016140016141
016143016144016145016148016149
016161016164016165016166016188
016190016194016197016198
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 28/05/2009 21:53

No comments: