Wednesday, May 27, 2009

Broadband Incident Report : ALBERT DOCK MUX 104,DEPTFORD 104,STRATFORD 104 : DEGRADED SERVICE : Reference 13301 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 13301   Issue : FINAL  
  Detected Date: 26/05/2009   Detected Time: 21:15  
  Start Date: 26/05/2009   Start Time: 21:14  
  Actual Clear Date: 27/05/2009   Actual Clear Time: 06:01  
     
  Incident Headline: ALBERT DOCK MUX 104,DEPTFORD 104,STRATFORD 104 : DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a

Card Change


BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
02031830203203020324702032590203288
02070550207168020736602074730207474
02074760207511020754002082210208257
02082650208279020828102083050208320
02084650208469020847302085030208519
02085220208534020853602085550208691
02086920208694020892302089250208926
0208692020869402089230208925
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 27/05/2009 09:19

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