Friday, May 29, 2009

Broadband Incident Report : MANCHESTER ATM NODE 5 : PARTIAL LOSS OF SERVICE : Reference 13539 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 13539   Issue : 1  
  Detected Date: 29/05/2009   Detected Time: 11:36  
  Start Date: 29/05/2009   Start Time: 09:24  
  Anticipated Clear Date: 29/05/2009   Anticipated Clear Time: 11:15  
     
  Incident Headline: MANCHESTER ATM NODE 5 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.  
  Progress Details: Service has been restored.

This issue may have been due to an Equipment Failure.

Affected end users can now be viewed on Broadband Customer reporting.
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BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01270016120016121016122016127
016128016129016130016133016135
016136016137016140016141016143
016144016145016148016149016161
016162016164016165016166016170
016171016179016186016188016190
016194016195016197016198To Fo
016194016195016197016198
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 29/05/2009 11:43

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