Broadband Incident Report : : AFE1-NTE MANCHESTER : LOSS OF SERVICE : Reference 22377 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	22377		Issue :	FINAL
	Detected Date:	14/09/2009		Detected Time:	10:31
	Start Date:	14/09/2009		Start Time:	10:31
	Actual Clear Date:	14/09/2009		Actual Clear Time:	12:12
	Incident Headline:	: AFE1-NTE MANCHESTER : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a reconfiguration of a router BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:

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System Time Stamp: 14/09/2009 13:07