Sunday, September 13, 2009

Broadband Incident Report : MARLOW MUX 1 : LOSS OF SERVICE : Reference 22334 : Issue 5 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 22334   Issue : 5  
  Detected Date: 13/09/2009   Detected Time: 12:29  
  Start Date: 13/09/2009   Start Time: 12:27  
  Anticipated Clear Date: 13/09/2009   Anticipated Clear Time: 17:22  
     
  Incident Headline: MARLOW MUX 1 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
Service has been restored as of 17.15, we are now monitoring for a stability period of 3 hours.
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01628
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 13/09/2009 17:31

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