Sunday, September 13, 2009

Broadband Incident Report : : MARLOW MUX 1 : LOSS OF SERVICE : Reference 22334 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 22334   Issue : FINAL  
  Detected Date: 13/09/2009   Detected Time: 12:29  
  Start Date: 13/09/2009   Start Time: 12:27  
  Actual Clear Date: 13/09/2009   Actual Clear Time: 17:15  
     
  Incident Headline: : MARLOW MUX 1 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a
Card Change


This issue may have been due to

a Hardware Failure

BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01628
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 13/09/2009 20:22

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